UAH I2C: Social Media Coordinator

September 2019 - Present

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• Create graphics for events

• Run social media accounts (instagram, twitter, Facebook Page)

• Take photos and videos at events

• Create promo videos for events

• Interpret social campaigns

• Track engagement 

• Assist some businesses within I2C with their social media

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Boutique Therapy: Sales Associate/Manager

October 2017 - August 2019 ​

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• Generate sales via SquarePay

• Unload, price, and steam clothing orders

• Create inventory system in Square Retail with categories concerning the merchandise we have in store, pictures for each item, size options, and pricing. Some categories will be programmed to have a specific discount when item is rung up at checkout to ensure the correct discount is given.

• Organize customer directory according to email and phone number given so that correct person can be added to their purchase.

• Post updates and sales on social media (Instagram and Facebook) – as many as 117 Instagram profile visits in 7 days

• Began customer emailing list with shop news, sneak peeks, or discount offers – 71 new customers signed up, positive feedback via email, and approximately $375 in attributable sales over 30 days

• Built website for ecommerce sales – offer special promo codes, keep track of stock, fulfill orders for shipment or store pick up

 

 

Valley Sole: Sales Associate/Manager

July 2018 - August 2019 ​

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• Generate sales via QuickBooks

• Update inventory system when shoe orders arrived – check packing list to make sure all items were received, see if we have had the item before, scan the UPC and create or update inventory for the items

• Organize stock room by brand, brand by style, and styles by size

• Evaluate stock to see what needs to be ordered – color, sizes, style

• Assist customers in sizing while evaluating their foot issues to find the best shoe for them personally – sit down with the customer to create a very personal shopping experience

• Answer phone calls for customer service or for B2B situations

• Document and track special orders for when a customer orders a shoe we do not have in stock

• Prepare orders for shipment either to a customer or back to wholesale retailer

 

 

Generations Footwear: Sales Associate

July 2016 - December 2017​

 

• Operated traditional cash register and credit card machine – ensure cash register totals and card machine totals balance at closing

• Unloaded, priced, and organized shoe orders

• Assist customers with shoe options and sizing – I would answer any questions they may have or find a shoe in the store for them. If they needed something specific I would find it, suggest options, or guide them in the right direction of the store

• Document special orders or specific sizes needed for a customer – when a customer orders a shoe we do not have in stock

• Answer phone calls regarding customer service, orders, and shoe shows